Appointments

Configure Appointment Details

Changes to Appointment System

From the 24th of March 2026 the appointment system will be changing. All requests for a GP appointment must be submitted through Engage Health. If you do not have internet access or have any other questions regarding this please contact the surgery on 0141 889 3144. 

Your appointment

All appointments must be done via or Engage Health system and will be triaged by a GP who will then assign an appropriate appointment. This is open from 7.30am. 

If you do not have internet access then please contact the surgery on 0141 889 3144 at 8am and an Engage request will be created for a GP to appropriately triage. 

Due to high demand for appointments, making request as early as possible is advisable.

 

Cancelling or changing an appointment

To cancel your appointment:

  • phone us on 0141 889 3144, Monday to Friday from 8am to  6pm
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 24 or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10am.

Page last reviewed: 20 March 2026
Page created: 19 January 2026